Returns and Exchanges

Return Policy

If you are not satisfied with your item(s), you can return it (them). Contact us at contact@dressaraz.com within 7 days of delivery, and ship items back to us within 14 days of delivery.

In order to be eligible for a return, the item must be returned in its original condition.

Note that we will transfer the funds once we’ve received the item(s). We will only refund the total price of the item(s), excluding all shipping costs.

*Items on sale cannot be returned.

Exchanges 

If you would like to exchange your item contact us at contact@dressaraz.com. Ship items back to us within 14 days of delivery. Buyers are responsible for the shipping cost involved when sending their item(s) from their place of residence back to us.

In order to be eligible for an exchange, the item must be returned in its original condition.

*Items on sale cannot be exchanged.

Cancellations

We don’t accept cancellations. But please contact us if you have any problems with your order.

Our mailing address is:

Dressaraz
Koninginnelaan 16 B
9717 BT, Groningen
Netherlands