We ship from Groningen (Netherlands) using standard mail service (Post NL & GLS). The processing time of your order may vary between 1- 2 days. You will receive a confirmation email and a track and trace number once your order has been shipped.
Netherlands: 1-2 business days
Germany and Belgium: 3-4 business days
Rest of Europe: 5-10 business days
Rest of the world: 7-15 business days
FREE on orders of €75 or more (select the ‘Free Shipping’ option when calculating shipping rates)
Netherlands: €3,50 flat rate
Rest of Europe: €8 flat rate
Rest of the World: €14 flat rate
If you’ve selected “local pick up” when calculating shipping costs, we’ll deliver your order within 42 hours. We’ll send you an email with delivery times.
A number of factors can affect the delivery time. Your item may arrive later due to local holidays, customs handling, strikes or other unforeseen events in the destination country. If you do not receive your item(s) after the estimated period of time mentioned above, contact us at firstname.lastname@example.org and we will start an investigation on the missing shipment.
It may take up to 24 hours for your order to appear in the courier’s track and trace system. If the shipping information has not appeared on the courier’s website, please try again later. Or contact us so we can verify it.
Customers are responsible for any additional costs that may apply, such as taxes charged by their country or customs fees.
Shipping costs may vary depending upon promotions we may run. Dressaraz reserves the right to change its shipping policies at any time.